FaxMind Server

Technical support

If you have a problem with FaxMind, please take a look at the Help or Frequently Asked Questions in our website first, it may already contain an answer to your question.

If you still have a problem with FaxMind and nothing else helps, please Open a Support Ticket on our website or contact us at: support@faxmind.com

Please inform us about the following:

  • Version (from About window)
  • Specific model of your fax modem.
  • Is there a Firewall or an AntiVirus software installed on your machine?
  • Operating system, including service packs and the third installed if you know.
  • Description of your problem (as much information as possible to retrieve the problem). You can email us the error images (screenshots) to help us address your problems.
  • Any additional information, which may help.
  • We'll try to help you as soon as possible, usually within 4-12 hours.

If you have any comment or suggestion for the next releases, please feel free to post them to us. Your feedback is important to us in getting an idea of how to make our software the best product for you.

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